Privacy Policy

BoatChecked, LLC – Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy (“Policy”) describes how BoatChecked, LLC (“BoatChecked,” “we,” “us,” or “our”) collects, uses, discloses, stores, and otherwise processes personal information and data from users (“you,” “your,” “Customer”) when you access or use our website (www.boatchecked.com), mobile applications, services, and any other related features, content, products, or offerings (collectively, the “Services”). By accessing, browsing, or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and expressly consent to the collection, use, and disclosure of your personal information as described herein.

Please read this Privacy Policy carefully. This Policy governs your use of the Services and supplements any applicable terms and conditions, agreements, or disclosures provided by BoatChecked. This Policy may be updated or modified at any time without prior notice, and such modifications shall become effective immediately upon posting to the Services. Your continued use of the Services after any such changes constitutes your acceptance of the updated Policy. It is your responsibility to periodically review this Policy to remain informed about our current privacy practices.

1. Information We Collect

We may collect and process a variety of personal, technical, and transactional information about you when you interact with the Services. This includes but is not limited to:

a. Personal Information You Provide to Us:
This includes information that you provide directly, including without limitation your full name, phone number, email address, physical address, billing address, vessel information (make, model, size, registration, etc.), credit card or payment information, scheduling preferences, customer support inquiries, and any other data you voluntarily submit via forms, bookings, email communications, surveys, reviews, or other interactions with BoatChecked.

b. Automatically Collected Information:
When you access or use the Services, we may automatically collect information through cookies, log files, tracking pixels, and other data collection technologies, including but not limited to: your IP address, device identifiers, browser type, operating system, geographic location (as derived from your IP or device settings), date and time of access, referring URL, pages visited, time spent on pages, click behavior, and session activity.

c. Payment and Transaction Information:
If you purchase services through the Services, we collect information about the transaction including payment method (processed through third-party PCI-compliant payment processors), transaction time, amount, service details, and billing metadata. BoatChecked does not store full payment card numbers or CVV codes.

d. Location Data:
With your consent, we may collect and process location data from your mobile device to determine service location eligibility and dispatch routing. You may manage location services permissions through your device settings.

e. Third-Party Data Sources:
We may collect or receive personal data about you from third parties, including public databases, marketing partners, analytics providers, payment platforms, or third-party integrations, to enhance user profiles, validate service information, or comply with applicable regulations.

2. How We Use Your Information

Your data is used for operational, legal, analytical, and business purposes, including but not limited to:

  • Providing and delivering requested Services

  • Booking and scheduling appointments

  • Communicating confirmations, reminders, service updates, and customer support

  • Processing and collecting payments

  • Personalizing the user experience

  • Sending promotional materials or service-related offers (where permitted by law)

  • Analyzing trends, usage, and engagement across our platform

  • Improving service quality, safety, and user satisfaction

  • Complying with applicable legal obligations, regulatory inquiries, subpoenas, or court orders

  • Investigating, detecting, preventing, or addressing fraud, abuse, misconduct, violations of our Terms, or other harm

3. Sharing of Information

We may disclose your personal information to third parties under the following circumstances:

a. Service Providers:
We may share your data with vendors and contractors that perform services on our behalf, such as payment processors, hosting providers, customer support platforms, communication tools, analytics services, advertising networks, or logistics providers. These entities are contractually bound to maintain the confidentiality and security of your data.

b. Legal Compliance and Safety:
We may disclose your data if required to do so by law or if we believe such disclosure is necessary to comply with legal obligations, enforce our terms and conditions, protect the rights or safety of BoatChecked, our users, or others, or respond to lawful requests from law enforcement or public authorities.

c. Business Transfers:
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, personal information may be transferred to the acquiring or successor entity as part of the transaction.

d. With Your Consent:
We may share your personal information with other third parties for additional purposes if you explicitly authorize us to do so.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (including HTML5 local storage, web beacons, pixel tags, and SDKs) to improve functionality, understand user behavior, customize content, and deliver targeted ads. Cookies may be first-party or third-party and may be essential for the functioning of the Services or used for performance, functionality, or advertising purposes. By using the Services, you consent to the placement and use of cookies on your device unless disabled in your browser settings.

You may adjust your cookie preferences by modifying your browser settings to refuse or delete cookies, but note that disabling cookies may impact the availability and functionality of certain features of the Services.

5. Data Retention

BoatChecked retains personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We retain customer profiles, service records, and transaction data for a reasonable period to facilitate repeat bookings, customer support, business analysis, regulatory compliance, and dispute resolution.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal data from unauthorized access, use, alteration, or disclosure. These safeguards include encryption, secure server hosting, firewalls, access controls, and regular monitoring. However, no data transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Subject to applicable law, you may have certain rights with respect to your personal information, including the right to:

  • Access and request a copy of your personal data

  • Correct inaccurate or incomplete personal data

  • Request deletion of your personal data

  • Withdraw consent where processing is based on consent

  • Object to certain processing activities

  • Request data portability where applicable

To exercise your rights, please contact us at privacy@boatchecked.com. We may request verification of your identity before processing such requests.

8. Marketing and Communication Preferences

You may opt out of receiving promotional communications at any time by clicking the unsubscribe link in marketing emails or by contacting us directly. Transactional or service-related communications (such as appointment confirmations or receipts) are not subject to opt-out, as they are necessary for the provision of the Services.

9. Children’s Privacy

BoatChecked’s Services are not intended for or directed toward children under the age of 13, and we do not knowingly collect or solicit personal information from individuals under 13 years of age. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to delete such information promptly.

10. International Users

If you are accessing the Services from outside the United States, you acknowledge that your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ from those in your country of residence. By using the Services, you consent to the transfer, processing, and storage of your personal information in accordance with this Policy.

11. Third-Party Links

The Services may contain links to third-party websites, applications, or services not owned or controlled by BoatChecked. We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies before providing personal information to them.

12. Changes to This Privacy Policy

We reserve the right to modify, revise, or update this Privacy Policy at any time in our sole discretion. Any such changes will be effective immediately upon posting. We will update the “Effective Date” at the top of this document to reflect the most recent version. Your continued use of the Services after any changes to this Policy constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:

BoatChecked, LLC
Email: info@boatchecked.com
Website: www.boatchecked.com