FAQ

How do I schedule a mobile boat wash and check?

Download the Boat Checked app (iOS / Android), enter your vessel length and location, pick a time, and confirm. You’ll get instant confirmation plus live tracking of your Boat Checked Pro.

Can I reschedule or cancel?

Yes—tap the booking in the app → “Reschedule” or “Cancel.”

Can multiple boats share one account?

Yes—add each vessel’s length and location under “My Boats” and schedule individually.

Will I get service reminders?

Enable push notifications: weekly, twice‑monthly, or monthly reminders sent 24 hrs before the recurring visit.

How does live tracking work?

Enable push notifications: weekly, twice‑monthly, or monthly reminders sent 24 hrs before the recurring visit.

Do you service on holidays or weekends?

We operate seven days a week, 8 a.m.–6 p.m. Holiday slots book quickly—schedule early in the app.

How often should I wash my boat in saltwater?

At least once a month; weekly if the boat sits uncovered. Salt crystals corrode gelcoat within days. Our weekly plan prevents buildup and protects resale value.

Do I still need annual haul‑out service?

Yes—our on‑water inspection spots issues early, but bottom paint, thru‑hull service, and shaft work still require haul‑out.

Will ceramic coating stop water spots?

Ceramic’s hydrophobic layer greatly reduces spotting and makes rinse‑downs faster, but routine washes are still recommended.

Do you fix problems you find?

We focus on inspection and wash. For repairs we’ll refer you to a local marina.

Are your soaps reef‑safe?

Yes. Our detergents meet Florida DEP guidelines and biodegrade within 28 days.

What is Boat Checked?

Boat Checked is a mobile app that dispatches trained Boat Checked Pros to your dock, lift, or marina for a full exterior wash plus a 50‑Point Preventive Inspection—no hauling required.

What’s included in the 50‑Point Boat Check?

Batteries • Bilge pumps • Engine start/temperature snapshot • Fuel vents & filters • Trim tabs • Hydraulics • Crane • Deck cracks • Safety gear • Service‑interval review • Navigation & underwater lights • Zinc anodes • Thrusters • Lines & cleats • Dock & lift hardware • Mildew check—and more

Satisfaction guarantee?

If you’re not 100 % satisfied, let us know within 24 hrs; we’ll make it right!

What if it rains?

For heavy rain or small‑craft advisories we’ll reschedule at no charge. Light showers won’t affect a wash.

Do you offer interior or hull detailing?

We specialize in on‑water exterior care. Repairs, interior detailing, and compound/buff work are best done in a marina on a dry dock.

Pets on board?

Please secure pets inside. Our soaps are mild, but paw prints happen!

What recurring plans are available?

What recurring plans are available?
Weekly
Twice‑Monthly
Monthly
Set the frequency at checkout

How is pricing calculated?

Price is based on boat length + chosen service (wash only vs. wash + ceramic). Open the app and your real‑time rate appears—no hidden dock fees.

Is there a travel surcharge?

No. Travel within our South Florida coverage zone (Jupiter→Miami) is included.

What size boats do you handle?

Up to 60 ft are priced in‑app. 61 – 120 ft require a custom quote; yachts over 120 ft are serviced on a case‑by‑case basis.

Which locations do you cover?

Jupiter • Palm Beach • Manalapan • Boca Raton • Fort Lauderdale • Miami & so many more! View the service‑area map in the app.

Can you wash my boat at a public marina slip?

Yes—just add the slip number and dock code in the booking notes.

Do I need to be present?

No. Leave the keys in the agreed location or with dock staff. Track your Boat Checked Pro live and review time‑stamped photos once finished.

How long does a wash + 50‑point check take?

The average Boat Check & Wash can range between 2 hours and 4+ hours, depending on the size and condition of the boat.

What products do you use?

Eco‑friendly, salt‑neutral soaps; soft non‑scratch brushes; 303® UV protectant; optional ceramic spray sealant.

How do I pay?

Secure in‑app checkout—Visa, MC, AmEx, Apple Pay, Google Pay. You can add a tip after reviewing the photo report.

Is Boat Checked insured?

Yes we are fully insured and all of our Boat Checked Pros must pass background checks and marine‑safety training.

Do you share my data?

Never. We use bank‑grade encryption and do not sell customer information.